Checking and repairing hail-bruised shingles, dented metal and cracked flashing after a storm in Lawndale and across the county.
Fastest: call (833) 751-2102. Or send this and we call you back.
Hail damage roof repair deals with the bruising, cracking and dents that hail leaves on a roof. Shingles can lose granules and crack under the mat, and metal can dent or split at a seam. A technician checks each slope, looks for damage that lets water in, and records the findings before any repair is made.
Hail is one of the storm types that most affects roofs in Cleveland County. The National Weather Service has issued warnings for this county carrying hail from nickel size up to golf-ball size, with expected damage to roofs, siding, windows and vehicles. Those are forecast warnings, not damage surveys, but they show what the county's roofs are up against in a spring thunderstorm.
On a shingle roof, hail often does its damage out of sight. It can knock granules loose, bruise the mat underneath and crack the shingle without leaving a visible hole. The granules that wash into the gutter are one sign, and a soft spot on the shingle is another. On metal, hail leaves dents, and a dent can crack the coating or split a seam. A technician looks for both kinds of damage, because a leak can start from either.
A hail visit begins with a walk of the roof and the attic, then a written record of what was found. The technician checks each slope, notes the size and spread of the damage where possible, and looks at the flashing, vents and gutters. Hail rarely hits just one part of a roof, so the check covers the whole house. To ask about a visit, call (833) 751-2102.
Do not walk a roof with bruised or cracked shingles until it has been checked, because a cracked shingle can give way underfoot. Do not climb onto metal panels after rain or in the heat, since they are slippery or hot. Keep ladders on firm ground and never lean them against a gutter. Stay off a roof where the decking feels soft, and call a technician to check it from a safe position.
Hail bruises shingles by knocking granules loose and cracking the mat beneath. Bruised shingles can be replaced one by one where the damage is limited. Where the bruising is widespread across a slope, the technician explains why a larger replacement may be the better course.
Dents in metal panels, trim and vent caps are common after a hail storm. A dent is checked for cracks in the coating and for splits at seams or fasteners. Panels with cracks or opened seams are replaced, and dents that have not broken the surface can often be left in place.
Flashing, vent pipes and ridge metal can be dented or split by hail, and the joint at each one is a likely place for water to enter. These parts are checked closely and repaired or replaced where the damage would let water through. A repair at the joint often prevents a leak later.
If it's an emergency, call now. For non-urgent hail damage roof repair, send the form and we'll call you back.
Hail damage can be hard to see from the ground, so the check looks for granule loss, bruised spots and cracks that a hand can feel.
A technician looks for bald or dark spots where the granules are gone, and presses gently on suspect areas to feel for a soft or cracked mat. Granules in the gutters are a clue, though they are not proof by themselves. The check is done from the roof, slope by slope, and the attic is checked for water. Photos of each suspect area are kept as part of the written record.
Hail can crack the shingle or the flashing without leaving a visible hole, and the crack lets water in during the next storm.
A bruised mat can absorb water and break down more quickly, and a crack along a fold can open under the next heavy rain. The flashing at a vent or a valley can split at a seam without any visible hole, and water then follows the joint into the attic. A technician checks for these cracks even where the roof looks sound from below.
Photos of each slope, each dent or bruised area and the gutters below give the clearest record for an insurer and for the technician.
Take wide shots of each slope, then close shots of individual damage with a coin or a ruler for scale. Photograph the granules in the gutters and any dents in vents or trim. Note the date and the time of the storm on the phone. Keep the photos and send copies to the technician so the written findings match what was recorded.
The number of slopes affected, the type of covering, the condition of the decking, the flashing and vent work, and the access on the lot all move the price. No figure is given here, and the price is explained and approved before work starts.
A few bruised shingles on one slope cost far less to repair than damage across the whole roof. Metal panels that must be replaced in long runs add labor and material. Flashing and vents add detail work at each joint. Access to a rural lot and the height of the roof also add time. The price is explained before any work begins, and it is the only real number for the job.
No. Limited damage can often be repaired, while widespread bruising or cracking across the covering points toward a larger job. The technician explains the difference slope by slope.
A repair is the right answer when the damaged area is small and the rest of the roof is sound. A replacement becomes the honest answer when the covering is bruised across most of the roof or the decking is wet. The roof replacement page explains how that decision is made, and the technician will put the reasoning in writing.
A technician walks each slope and checks the shingles and metal for bruises, cracks, dents and missing granules. Each slope is recorded separately, because hail often hits one side harder than the other. The walk gives a first picture of how wide the damage is.
Granules in the gutters and at the base of the downspouts show where the covering has been struck. A technician checks how much material has come off and whether the bare mat is showing. Heavy loss of granules shortens the life of a shingle, even where no hole can be seen.
A shingle is bent gently to see whether it cracks, and a bruise is felt for softness. On metal, dents are checked for cracks in the coating and for opened seams. A dent alone is not always a leak, so the test looks at whether water can get through.
The attic is checked for wet decking, staining and daylight, since hail that cracks the covering can let water in without a visible sign on the roof. Flashing, vents and the ridge are checked for dents or splits. The attic check often settles whether a repair or a larger job is needed.
The findings are written by slope, with photos, so the homeowner has a clear record for the insurer. The repair is explained step by step, and the price is explained and approved before work starts. Some insurers need an adjuster to approve work before it begins, so the homeowner is told to check first.
Warnings for this county have carried hail in the spring thunderstorm season, including a May 8, 2025 warning for south-eastern Cleveland County that cited golf-ball-size hail with expected roof damage. Later warnings in June and July 2025 cited nickel-size hail. Earlier bulletins for the county cited quarter-size hail. These are forecast warnings, and they show the county's roofs are in the path of hail.
Hail on the farm roads of the county is often part of a broader storm, with wind lifting the same shingles that the hail has bruised. The check after a hail storm looks for both kinds of damage. Metal barns and sheds show dents clearly, and the technician looks at the seams as well as the panels.
The local guide on hail and wind damage in the foothills gives more detail on how the storms here behave. Homeowners who want a record of past storms can look up the county's entries in the NOAA Storm Events Database, which lists storms by county from 1950 to the present.
Not sure if you're covered? Check your ZIP code.
Roof repair after thunderstorm wind, hail, tropical remnants or falling limbs, with a written check and clear steps for insurance.
Metal roof installation and repair for houses, barns, sheds and poultry houses across Cleveland County.
A written look at a roof's condition after a hail or wind warning, or before buying an older house or farm building.
Asphalt shingle repair and replacement for brick ranches, post-war houses and farmhouses across the county.
Hail and straight-line wind mark a roof in different ways.
Not always. Hail can crack a shingle or a flashing joint that leaks only in a later storm, so an inspection soon after the hail is the surest way to catch it. A technician checks the granules, the metal and the attic, and notes what looks like damage that may not show yet.
A dent is worth checking, even when it looks small. The technician looks for cracks in the coating, opened seams and loose fasteners, since a dent can be a sign of something that lets water through. Dents that have not broken the surface can often be left in place.
Your policy and your insurer's adjuster decide what is covered, and no one can promise a result before the damage has been seen. Some insurers need an adjuster to approve work before it begins. Keep photos of each slope and ask for the findings in writing.
The National Weather Service warnings for the county show what was forecast, but they are not damage surveys and they do not count hail days or give averages. The NOAA Storm Events Database lists past storms by county. A technician looks at the roof itself, which is the record that matters for a repair.
Whether a repair or replacement needs a permit depends on the address and the scope of the work, and the county or town inspections office confirms it. Cleveland County Building Inspections handles unincorporated addresses, and the City of Shelby handles addresses inside its limits. Confirm the office before the job is scheduled.
A do-it-yourself patch can trap water or break shingles that are still sound, and it can make a later claim harder to prove. Photograph the damage first, cover any hole with a tarp only if it is safe, and have a technician check the roof.